Contact
Questions about sizing, custom orders, or your leather jacket?
We are here to help with product questions, custom sizing, colour options, personalization details, shipping questions, and order support.
How can we help?
Have a question about sizing, customization, shipping, or a product? Send us a message and include as much detail as possible.
If your question is about a custom order, please include the product name, your preferred size, colour, and any personalization details you have in mind.
For direct support, email us at support@thenordwolf.com or use the contact form below.
Helpful details to include
Sharing the right details helps us respond with clearer guidance.
What customers usually contact us about
NordWolf orders can be standard, made-to-order, or customized. These are the most common reasons customers reach out before buying.
Custom Orders
Ask about colour changes, lining, initials, sleeve length, patches, embroidery, or special design details.
Sizing Support
Send your measurements if you are unsure which size to choose or want a custom fit.
Order Questions
Ask about production timelines, shipping, tracking, returns, exchanges, or an existing order.
Send us a message
Use the contact form below to reach NordWolf. You can also email us directly at support@thenordwolf.com.
Help us understand your request
Whether you are asking about a custom leather jacket, sizing, shipping, or an existing order, sharing the right details helps us respond clearly.
For custom sizing or custom orders, please include:
- Product name
- Your usual jacket size
- Chest measurement
- Waist measurement
- Shoulder measurement
- Sleeve length
- Preferred jacket length
- Colour or personalization details
- Your order number, if you already placed an order
Before placing a custom order
If you are ordering a custom leather jacket, we recommend confirming the main details before checkout. This includes size, colour, sleeve length, lining, personalization, and any reference-based design requests. Email us at support@thenordwolf.com if you need help before ordering.
Tell us what you need
Share your question below and we’ll help with sizing, custom orders, shipping, returns, or an existing order.
For custom orders, include the product name, measurements, colour preference, and any personalization details.
Need sizing help before ordering?
Review the NordWolf size guide before placing a custom or made-to-measure order.